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Separating Fact from Fiction: Field Workforce Optimization
Astea is seeing a distinct change in the service organization’s view of automatic scheduling for field service optimization, one that is quickly moving from being curious to being suspicious of marketing hype and incomplete product offerings that are not scalable. Too many vendors are simply promoting a “real-time”, “dynamic” and “scalable” capability and not enough are providing products that can be implemented in a realistic and complex service environment. What does it all really mean and how can you determine whether the vendor can deliver?
Attend this informative web seminar to learn from industry experts how you can evaluate, select, and successfully deploy an automated, intelligent, dynamic scheduling solution that addresses your specific needs regardless of whether you have stringent response times or not. Learn how your organization can leverage the latest technologies and scheduling algorithms to:
- Increase Revenues
- Improve Productivity
- Reduce Costs
- Improve Customer Satisfaction & Loyalty
Astea’s Alliance DSE drives efficiencies, by intelligently and dynamically automating field service scheduling processes, minimizing manual tasks and increasing productivity and revenue opportunities. Alliance DSE is the new generation of field service scheduling optimization solutions for a new era of service management. It has the ability to handle multi-task/multi-job scheduling and routing with the scalability and response times you need to compete in today’s volatile environment.
Key Speakers:
Ken Ruggles
Research Director
AMR Research, Inc. |
Ian Mapp
Director of Corporate Product Marketing
Astea International |
To learn more about the key speakers for this webinar click here.
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