Some Quick Highlights:

This past quarter has been a very eventful one for Astea. As most of you are already aware Astea has acquired FieldCentrix and we are very delighted to have them and their customers as part of the Astea family. This acquisition immediately strengthens and further cements Astea’s standing as the only company that can provide an end-to-end enterprise solution that addresses every facet of the Service Management Lifecycle process, with now dramatically enhanced mobile capabilities. Together, Astea and FieldCentrix are taking a major step forward in revolutionizing Service Lifecycle Management – and continuing our mission to make our current and future customers successful. Astea and FieldCentrix will combine the expertise of the two organizations to break new ground in providing premier solutions that continue to deliver exceptional value for service-centric companies. Please visit http://www.astea.com/ab_fieldcentrix.asp to learn more.

We have also held a couple of webinars that are available for you to view at your convenience. One was on our Business Intelligence solution and the most recent was on Device Remote Monitoring with our partner Axeda. You can download these webinars at http://www.astea.com/resources.asp to learn more about these powerful solutions and the value that they can bring to your organization.

We hope you enjoy this quarter’s newsletter and we welcome any feedback and/or questions that you may have. We look forward to seeing everyone at this year's ACE 2005 conference held at the Mandalay Bay Resort & Casino in Las Vegas, Nevada, November 1-4, 2005.

Sincerely,

Debbie Geiger
Vice President of Marketing