mobile workforce management software

A Sleek, Customizable, and Intuitive Mobile Workforce Software Solution

In an era in which the consumer has increasingly complex demands, Companies must be more vigilant than ever in remaining technologically relevant and accommodating, while ensuring that internal processes are comprehensive and foolproof. All the while, organizations are seeking for simplicity amidst endeavors to supply up-to-date technologies and processes. The bottom line— companies need more powerful capabilities that function in simpler ways, they need mobile workforce software.

Alliance Mobile Edge delivers a superior user experience and will help you increase user adoption, boost technician productivity, improve service margins and contract profitability, and delight end customers. 

A Sleek, Customizable, and Intuitive Mobile Workforce Software Solution

The latest version of Astea’s industry-leading mobile application—Alliance™ Mobile Edge™— offers the complex service experience while delivering robust, customizable, user-friendly technology packaged in a simplified mobile workforce software solution. Alliance Mobile Edge delivers a superior user experience and will help you increase user adoption, boost technician productivity, improve service margins and contract profitability, and delight end customers.

Alliance Mobile Edge’s look and feel is intuitive, user-friendly, and easy to learn. Familiar Google Material Design attributes help field techs quickly understand how to use the mobile workforce software for easy adoption and fast, on-the-job learning.

Our core Alliance solution has long been the most customizable platform in the service management industry, and Mobile Edge is continuing that legacy by offering modifiable mobile workforce software designed to mirror how your company—even down to the individual technician level—works most effectively.

Effortless Technology that Works Everywhere on Everything

Alliance Mobile Edge was designed to allow technicians to focus on their job—not on the technology that supports it. Technician-enhancing tools, including team and crew collaboration, “Google-like” knowledge base search results, augmented reality and Artificial Intelligence, are all literally at their fingertips. These features help engineers diagnose problems, make repairs, perform preventative maintenance and resolve customer issues quickly, even if they have never worked with a piece of equipment before.

Smart, Effortless Technology that Works Everywhere on Everything

Alliance Mobile Edge allows technicians to focus on their job—not on the technology that supports it. Technician-enhancing tools, including team and crew collaboration, “Google-like” knowledge base search results, augmented reality, and Artificial Intelligence, are all literally at their fingertips. These features help engineers diagnose problems, make repairs, perform preventative maintenance, and resolve customer issues quickly, even if they have never worked with a piece of equipment before.

Alliance Mobile Edge mobile workforce software works everywhere. Online or offline, the application manages data storage and synchronization so that the technician doesn’t have to be concerned with connectivity. Uninterrupted service to customers is so important that Alliance Mobile Edge also includes a patent-pending capability that quickly restores all data in the event of a device failure.

The application works on nearly any smart mobile device or computer, so you can choose the device—or combination of devices — that works best for you.

If you’re ready to implement a dynamic mobile workforce software, increase profitability, and reduce unneeded overhead impact, we’d love to hear from you today. Click here to get started, or to let us know if you have any questions.

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