Maximize Customer Management Solutions with Astea Alliance Software

Managing today's service enterprise means planning and coordinating service on a global scale. It means delighting your customers - and your shareholders. To remain competitive, it’s imperative to evolve and adapt the latest technological resources and business practices. Astea empowers companies to do just that through our Alliance Software for customer management solutions.

 Not only is Astea dedicated to enabling businesses to accomplish their mobile workfront, asset management, reverse logistics, and service management goals to optimize the challenges that come with service lifecycle management, we created Alliance Software to specifically address the intricacies specifically involved in customer management.

 Astea is committed to helping organizations maximize the value of their service operations. We do this by providing comprehensive, cost-effective customer management software solutions that optimize the service enterprise.

Alliance Software Applications In Action

The Astea Alliance Software for customer management addresses the complete service lifecycle, from lead generation and project quotation to service and billing through asset retirement. This service-oriented business software integrates and optimizes critical business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, Sales, and Marketing.

 Focused on the unique needs of service-centric organizations, Astea has licensed applications to companies in a wide range of sectors including information technology, telecommunications, instruments and controls, business systems, HVAC, gaming/leisure, imaging, industrial equipment, and medical devices.

 While Astea Alliance Software goes to work for you to ensure best customer management practices, the result can manifest in stronger business/customer relationships, loyalty, and an overall increase in efficiency, productivity, and profitability.

Solution Capabilities


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