The Services Dashboard
Better Monitor the Performance of the Service Organization and Identify Areas That Need Attention
In addition to our Business Intelligence solution, Astea also provides a robust reporting solution to provide standard and ad-hoc reporting capabilities. Out of the box Astea provides more than 150 basic reports to provide the insight you need to optimize your Service Lifecycle Management strategy. With integrated on-line web reporting you can easily access the information you need anytime, anywhere.
Alliance Reporting provides the closed-loop visibility you need throughout the entire service lifecycle. Our reporting solution empowers your company with the tools they need to continuously track, monitor and improve processes to drive efficiencies at every level of your organization.