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See what the leading industry publications are saying about Astea and our solutions.

November 14, 2017
The Silicon Review Magazine
Astea International Named Among ‘10 Fastest Growing SaaS Solution Providers of 2017’ by The Silicon Review Magazine

 Astea was noted for empowering service organizations to embrace new business models and increase revenue while maintaining a competitive position in today’s highly-competitive service industries.

November 9, 2017
Astea International Included in the 2017 Gartner Magic Quadrant for Field Service Management

The report cites Astea as having “one of the highest customer retention percentages of any vendor,” “one of the market’s few end-to-end field service products,” and a highly modernized and configurable mobile application.   

October 5, 2017
Frost & Sullivan
Astea International Earns Frost & Sullivan Customer Value Leadership Award for Its Innovative Mobile Workforce Management Application

With this award, Frost & Sullivan recognized that Astea effectively addresses the reality of today’s highly-demanding connected customer, the increased complexity of service activities, and the significant role that mobility plays in satisfying those expectations and improving the customer experience.

September 26, 2017
Field Technologies Magazine
Konica Minolta Healthcare Envisions The Future State Of Field Service

Publisher/Editor-In-Chief Sarah Nicastro talks one-on-one with Kevin Chlopecki of Konica Minolta Healthcare about the company’s plans for service evolution. 

September 4, 2017
Field Service News
Are You Prepared for the Connected Customer?

Emily Hackman, Global Director of Marketing, Astea International, looks at how the modern phenomenon of the connected customer is driving heightened service expectations that field service companies must meet…

May 3, 2017
Field Service News
What should we expect from a modern FSM solutions? (and how do we choose one?)

Competition in the Field Service Management Solution sector is fiercer than ever and new technology is constantly emerging. So we asked a series of industry experts what we should expect of our FSM solution today and what should we look for in a provider?

April 25, 2017
Field Service News
Why outsourcing is becoming key to field service (and how to do it well)

Debbie Geiger, Global VP of Marketing for Astea International looks at the growing importance of outsourcing amongst field service and why connectivity is the key to maintaining service standards across third party providers…

March 27, 2017
CIO Review
20 Most Promising Field Service Solution Providers 2017

Today, the field service sector is joining the smart technology bandwagon with the extensive use of cloud and mobile based solutions to enhance productivity and operational efficiency. The advanced solutions backed by state-of-the-art features are transforming the way field service professionals manage communications with central offices in real time. The supporting applications help gather performance metrics of the numerous field assets to mitigate issues, enable predictive diagnostics, and foster future planning. Alongside, a myriad of solutions offer the right mobile architecture for complete visibility into field operations to boost efficiency.

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