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See what the leading industry publications are saying about Astea and our solutions.

June 5, 2015
CIO Review
Scientific Games Bets on Automated Scheduling

 Automated scheduling and dispatching is a key requirement for field service organizations that want to position themselves as a value provider within the enterprise and meet increasingly stringent custome expectations. While an experienced dispatch team can manually schedule technicians, it requires more than institutional knowledge to get technicians where they need to be in a timely fashion.

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