See what the leading industry publications are saying about Astea and our solutions.
September 10, 2007
J. Sharpe Smith / Enterprise Wireless Magazine
More Productivity, More Profits with Field Automation
With tightening margins and customers demanding better service, enterprises are looking, more than ever, to make their technicians more efficient in the field. The answers are coming in field service automation are leading to increased technician utilization, reduced call center volumes, fewer errors and increased billable time.
August 1, 2007
Khristen Edwards / Integrated Solutions
Field Service Automation Pays Off
The Linc Group, is interviewed about their sucess with using our FieldCentrix solution. This $480-million service company achieved a one-year payback from our field service automation solution.
April 25, 2007
From Windshield Time to Wrench Time
Field service organizations that still manage technicians the old-fashioned way are missing out on the competitive advantages of automated, optimized scheduling and dispatch solutions.
February 1, 2007
Khristen Chapin / Integrated Solutions
Parts Service and Field Service Automation Align
Interview with Debbie Geiger, VP Marketing Astea International. Combine parts management with field service automation to increase first-time fix rates and reduce inventory costs. Companies implement field service automation (FSA) solutions to improve service times and information accuracy. You could still be missing out on savings and accuracies if you don't consider parts management as part of that solution.