Events
Shows and Conferences
Online Events
Field Service + Cloud + SMB = Reduced Costs & Increased Revenues for 2013
TSIA Webcast Now Available!
Due to this difficult economy, almost all companies are operating under tight budget restrictions, and the mandate to accomplish more with fewer resources. SMBs are particularly challenged to function effectively in this environment with limited IT resources. To take your service operations to the next level you still need powerful capabilities such as easily managing customers, equipment, contracts & warranties; advanced scheduling; parts & logistics management; work order management; customer self-service; advanced analytics; and innovative mobility. SMBs desire a rich, high performance solution that provides rapid, low-cost, and low-risk deployment without the complexity and up-front fixed investment of an on premise solution.
John Ragsdale, VP of Technology Research for TSIA; and Debbie Geiger, VP Marketing with Astea International discuss how you can get the best of both worlds and quickly begin optimizing your service business for 2013.
During this webcast, you will learn:
- Latest trends in field service and mobility solutions as well as the impact that the cloud is having on SMBs.
- Why moving to the cloud for end-to-end field service is beneficial for your company.
- How you can optimize and automate your service workflow, increasing field service personnel efficiency, profitability and customer satisfaction.
Download this excited Webcast Today!
OnDemand Webinar: Leverage the Cloud to Transform Your Service Business
Whether you have ten technicians or hundreds you will want to download now
Recording Now Available
Leverage the cloud to transform your field technicians into Field Service Superheroes and improve your service business in a flash.
For your customers and your business, speed matters. But it isn’t just about being fast, it is also about delivering quality, value-added differentiated service. Join Aberdeen and Astea to learn about the latest trends in field service and mobility solutions as well as how the cloud is making it easier and affordable for companies to provide the ultimate service experience that does more than just delight your customers, it also excites them! You will walk away from this webinar with ideas to supercharge your service business and see how you can leverage technology to be prepared for any situation.
Speakers:
- Sumair Dutta, Senior Research Analyst, Service Management – Aberdeen Group
- Debbie Geiger, VP Marketing, Astea International
- Danny Klein, VP Product Development, Astea International
Also, you will be among the first to get an exclusive demonstration of Astea’s new cloud-based service management and mobility solution. By seamlessly connecting the call center, back office and field for flawless execution, you can lower service costs, improve profitability and enable faster ROI. Witness how you can leverage the innovation of an industry leader and gain instant access to the capabilities of a powerful and proven service management solution with no IT infrastructure investment.
Download Today! to get your service strategy on the fast track to success.
