Turn Service into Your Competitive Advantage with World-Class Solutions from Microsoft and Astea

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Turn Service into Your Competitive Advantage with World-Class Solutions from Microsoft and Astea

Presenters:

  • Jay Manley, Sr. MBS ISV Technical Evangelist, Microsoft Corporation
  • Greg Cicio, VP Business Development, Astea International
  • Kim Lawler, Solution Consultant

Is your company faced with increased competition, regulatory requirements, disparate and disconnected silos of information, or shrinking profit margins due to product commoditization? If you answered yes to any of these, then this is one webinar you will not want to miss!

Microsoft and Astea unite to deliver a powerful solution that combines the best-in-class Enterprise Resource Planning (ERP) solution, Microsoft Dynamics GP, with the best-in-class Service Lifecycle Management (SLM) solution, Astea Alliance. Together we are synchronizing the back-office with the front-office for the customer-centric enterprise to:

  • collapse interdependencies
  • streamline processes
  • optimize inventory
  • enhance resource utilization
  • diminish and control costs
By enabling total visibility of your customer touch points you will be able to increase customer satisfaction as well as leverage additional sales opportunities to transform service into your competitive advantage. During this webinar you will gain insight into how your organization can increase service-driven revenue, profitability and cash flow by deploying a unified and seamless enterprise planning and execution solution.

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