Mobilizing Your Workforce – The Powerful Differentiator

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Mobilizing Your Workforce – The Powerful Differentiator

Hosts:

Jim Archer, VP Solutions, FieldCentrix, an Astea International Company

 

Carol Dostal, Product Manager, FieldCentrix, an Astea
International Company

   
Date: Tuesday, March 7, 2006
Time: 12:00pm-1:00pm EST/9:00am-10:00am PST


According to Aberdeen, companies that have deployed mobile field service solutions have realized, on average, 27% improvement in worker productivity, 19% increase in customer satisfaction/retention, 17% increase in overall profitability, and 13% increase in service revenues. Are you interested in achieving results like these? If yes, you need to attend this powerful web seminar and learn how you can realize significant gains in performance and profitability by deploying a mobile field service solution.

See how you can deploy a mobile field service solution to enable workers to connect and interact with your back-office as well as share critical data on customers, orders, assets and inventory. By providing your workforce with the proper technology “tools” you will be able to streamline and optimize your operations while maximizing customer satisfaction and loyalty.

Gain valuable insight into how you can transform your disconnected, paper-based service business into a real-time service area network that automates and streamlines operations; creates standardized, best-practice processes; and seamlessly connects the call center, back-office, and field for flawless execution, lower service costs, and greater profits.

1 “The Mobile Field Service Solution Selection Report”, Aberdeen Group, December 2005

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