Going Mobile: Building the Business Case and Deployment Plan for Service Excellence
View this informative online event to learn what it really means to achieve mobile field service excellence. See how you can deploy a mobile field service solution to enable workers to connect and interact with your back-office as well as share critical data across the enterprise.
Additionally, gain insights that will help you in building a business case that identifies and quantifies the operational and financial impact that a mobile field service solution can have on your operation.
Hear real-world success stories and see how forward-looking companies are embracing service as a competitive differentiator - helping boost customer retention rates by improving customer satisfaction levels.
Featured Speakers:
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Micky Long, Research Director, Strategic Service Management Practice Aberdeen Group
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Michael Calcinari, VP Service Planning and Support,Danka
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Debbie Geiger, VP Marketing, Astea International
Fill out the form below to download. Please note that the WebEx Player is required to view this recording.
