Astea International, Inc.

Isn't it time to take your business to the next level?
Give your field-service a jolt with solutions from ASTEA

Webinar Recording Available!

The livelihood of your mobile workforce hinges on their ability to travel to and from job sites – with gas prices continuously on the rise you bottom line is going to feel the pain. You can’t afford to randomly send out service technicians. You need to optimize your resources in order to mitigate financial risks as well as maximizing customer satisfaction. Streamlining your processes and maximizing your profits is essential for survival in today’s economic environment.

Download this informative web seminar to learn from industry experts how you can evaluate, select, and successfully deploy an automated, intelligent, scheduling optimization and mobility solution that addresses your specific needs regardless of whether you have stringent response times or not. Learn how organizations like yours can leverage the latest technologies like GPS along with scheduling optimization and mobility solutions to: 

Reduce Costs:

• Reduce service delivery costs 5-20%
• Reduce planning costs up to 75%
• Reduce travel costs 5-15%
• Minimize penalties
• Eliminate costs and errors associated with manual scheduling
• Handle more jobs with fewer technicians
• Improve ratio of dispatchers to technicians

• Get the job done right on time, the first time, with the right technician
• Provide accurate and reliable schedules to your customers in real-time

• Ability to schedule more complex work, sales calls, up-sell and cross-sell opportunities
• Ability to service more customers by optimizing routes
• Gain greater share of your customer
• Expand market penetration – take on more customers without adding additional staff
• Streamline billing process

• Transparency–real-time visibility of your mobile workforce and their capacity
• More consistent and controlled processes
• Staff is doing more strategic work and therefore job satisfaction is increased