The Services Dashboard
Free Whitepaper: The Services Dashboard
A common request we receive from AFSMI, SSPA, and TPSA members is for guidance on how to establish a “services dashboard.” A business dashboard is a graphical summary that allows managers to monitor the contribution and health of the departments in their organization. To gauge exactly how well an organization is performing, a dashboard captures and reports critical data points from each department within the organization, thus providing a snapshot of overall performance. By having the right dashboard in place, a management team can better monitor the performance of the services organization and identify areas that need attention.
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