News & Events
Trends in Mobile Field Service
Empowering your Field Technicians to Deliver Better, Faster Service
TSIA OnDemand Webcast: Optimize and Control Your Mobile Workforce
Today, with TSIA data showing a field service visit costs over $1000, organizations aren't interested in increasing the size of their mobile workforce, but would rather leverage technology to maximize the utilization of their existing workforce. But where do you begin? There are so many aspects of field operations that need to be considered, how do you ensure that you are on the right path? What are the key trends in the mobile field service market and how might it affect your organization? What are companies doing to improve technician efficiency and drive service revenues?
John Ragsdale, VP of Technology Research for TSIA; and Debbie Geiger, VP Marketing with Astea International discuss mobility and scheduling optimization solution trends, best practices and implementation success stories.
Watch this informative webcast to:
•Hear about the industry trends in mobility and scheduling optimization solutions.
•Gain visibility into the areas of impact that these solutions are making on overall service operations.
•Understand the nuances that will be critical for enterprises rolling out mobile workforce solutions.