Keep Your Techs on Target

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Webinar Recording

The livelihood of your service business hinges on your ability to send the right technician to the right place with the right parts…the first time. You can’t afford to randomly send out service technicians. You need to optimize your resources in order to mitigate financial risks as well as maximizing customer satisfaction. Streamlining your processes and maximizing your profits is essential for survival in today’s competitive environment. By leveraging mobile workforce solutions, in conjunction with GPS technology, you have the ability to unlock the power of your field force and navigate your service operations in the right direction.

WHY LISTEN?
  • Learn how organizations like yours can leverage mobile technologies, like GPS, along with mobile workforce solutions to: reduce costs; improve customer satisfaction and loyalty; increase revenues; and improve productivity.
  • Hear about the current trends in mobile workforce solutions and what to consider before choosing and implementing a solution to ensure success.
  • View the latest in mobile workforce solutions such as Astea's FieldCentrix Mobile and FieldCentrix Fleet Manager.
  • See firsthand the best-in-class processes & workflows that are being used by more than 20,000 technicians worldwide in companies of all sizes.
WHO SHOULD LISTEN? Managers, Senior Executives, Heads, Vice Presidents, Presidents, or Directors responsible for:
  • Service & Support
  • Aftermarket
  • Customer Care/Support/Experience
  • Product Support
  • Field Service/Support/Customer Operations
  • Maintenance, Service & Quality
  • Technical Services
If you are a senior-level service industry professionals committed to improving your service organization's profitability and customer satisfaction, then this webinar is a MUST LISTEN.

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