Webinar Recording Available
Field Technicians on an Island?
You may feel connected to your employees in the field because you can reach them on a cell phone, but do they feel connected to all the resources and information they need to do their job?
Can they access the customer information and service histories, contract details, parts diagrams and technical manuals? Do they have inventory visibility (truck, warehouse, parts depots, etc.)? Can they easily order parts without manual entry that will enable them to do the job right on the first trip?
Are they able to receive real-time scheduling updates and alerts; easily capture time, expenses and customer signatures; and continue to capture data regardless of wireless coverage?
If you answered “no” to the questions above then you won’t want to miss this insightful and informational webinar that can help reduce service-related costs, improve response time and, more importantly, improve first time fix rates.
Empower them with Information
Join Astea International, Integrated Solutions magazine, Infomill and Motorola for an informative webinar on how the right combination of mobile technology can bring the information contained within back office systems to each and every field service worker.