The Choice Between Best-of-Breed & ERP
As a service leader, you know that you have to fight for every share of your customer’s wallet, which makes customer satisfaction and retention even more mission-critical. Additionally, your service organization is now being looked at as a major revenue stream to offset shrinking product margins. You need to deliver innovative service offerings to create competitive differentiation and ongoing value for your customers.
Faced with these challenges, service executives often find themselves at a crossroads of either purchasing their incumbent Enterprise Resource Planning (ERP) service management offering or investing in a best of breed service management & mobility solution.
During this webinar you will hear from experts and discover:
- Differentiators between best-of-breed and ERP solutions
- Things to consider when evaluating best-of-breed vs. ERP solutions
- How integrating a best-of-breed solution with your existing ERP can create a very compelling value proposition
You will also see a demonstration of Astea’s leading service management & mobility solution with a focus on data integration elements with an ERP solution.
To download the webinar recording, simply fill out the form!