Maximize the Impact of Your Service Revenue Initiatives
Increasing service revenues is imperative for companies today as we all know that a strong service business can help a company weather a downturn in product sales. To achieve best-in-class performance, companies must: increase visibility and insight into customer service history; increase sales and marketing support of service offerings; empower front-line agents to identify and capitalize on service revenue opportunities; and increase overall contract coverage.
In this webinar, presented by Aberdeen Group and Astea, you will:
- Learn the best in class practices for driving service revenues
- See how your organization's service revenue initiatives compare to those of the industry's top performers
- Identify opportunities to leverage technology to maximize growth of your revenue stream
To hear more about key trends and practices that many best in class organizations are leveraging to drive service revenues, download the webinar recording today!