5 Key Areas of Optimization for Field Service

Innovative Technology Has Dramatic Impact on Streamlining Operations

With companies looking for ways to improve operational efficiency and lower costs, field service is poised to dramatically reinvent itself, leveraging innovative technology and approaches to change the way companies interact with customers in the field.

This report examines the five critical areas of field service processes, providing TSIA’s new industry benchmark data to help companies determine where the most potential for productivity and cost improvements exist, including:

  • Scheduling
  • Dispatch and Routing
  • On-site Performance
  • Revenue Generation
  • Travel and Expense Recording

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