OnDemand Webinar Now Available!

Learn How to Make the Move from Efficient Service to an Empowered Customer Experience

Download now to hear Aberdeen Group's Omer Minkara share important findings from their recent survey of service leaders, which show that while service execs consider satisfied customers their top priority, service organizations are still better at improving efficiency than improving customer satisfaction rates.

You’ll gain insight into where your organization is getting it right, and where you are falling behind competitors, as we discuss:

  • Why service needs to be connected to the rest of the organization
  • What separates Best-in-Class service organizations from everyone else
  • The building blocks for service excellence in the era of the empowered customer

To download this webinar, simply fill out the short form. 

To learn more, please fill out the form below.

All fields are required.



Solution Capabilities


Copyright © 2018, Astea International Inc. All rights reserved
We use cookies to deliver our online services. Details of the cookies we use and instructions on how to disable them are set out in our Cookies Policy. By using this website you agree to our use of cookies. To close this message click close.
View our Cookie PolicyClose and Accept