Using Digital Technologies to Remedy the Challenges of Customer Engagement

Customers today expect a different class of value-added, personalized service in their relationships with service providers.

Download our recent webinar recording to hear TSIA’s Vele Galovski, VP Research, Field Services, Deb Geiger, Astea’s VP of Global Marketing, and Kevin Chlopecki, VP of Service Operations for Astea’s customer Konica Minolta Healthcare Americas discuss how service organizations are addressing these evolving customer demands. We also take a look at how key enabling technologies are providing tangible benefits to Konica Minolta Healthcare’s business.

During the webinar, you will hear how Konica Minolta Healthcare is:

  • Driving digital transformation for employee, partner & customer engagement
  • Using technology to optimize their service & support value chain end-to-end
  • Delivering intelligent, differentiated experiences across their service ecosystem

To download this webinar recording, simply fill out the short form.

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