Discover Near-Term and Long-Term Trends in the Field Service Arena
Strategies to Ensure the Best Field Service Execution Results Today, and Into the Future
More than ever, organizations are realizing the positive impact that optimized field service has on efficiency, cost, productivity, profitability, and customer satisfaction.
In this slidecast, you will see the results of a 2015 survey conducted by The Service Council to uncover near-term strategies and best practices used by service organizations today, as well as how they are preparing themselves for the next wave of field service work and field service workforces.
- The challenges and opportunities identified by respondents in both field service strategy and execution for 2015
- How organizations are improving the ‘day in the life’ of field service technicians
- The growing impact of mobile information to support better training, analytics, and collaboration
- Strategies and technologies that are being employed to achieve the ‘perfect visit’
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