Tap the Internet of Things to Fuel New Value Streams

Leveraging Remote Connectivity to Enhance Field Service & Broader Support Processes

Service delivery, across all spectrums, is greatly impacted by remote monitoring and the Internet of Things (IoT). IoT enables organizations to alter their proactive and reactive service processes to better support desired service business and customer outcomes.

The recent study featured in this white paper by The Service Council reveals how Best-in-Class organizations are capitalizing on enhanced intelligence captured directly from serviceable assets to:

  • Eliminate field service dispatches for issues that can be resolved remotely
  • Eliminate secondary dispatches that occur due to poor first-time fix
  • Develop predictive service models that highlight the possibility of future failure

To download the white paper, simply fill out the form!

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