Astea Infographic: The New Industrial Revolution: How Connected Devices, Equipment and Customers Will Reshape and Reinvent Service Models

We are in the midst of a new industrial revolution. Much like the industrial revolution of the late 19th century, how our world currently thinks, operates and conducts business will be vastly different than it was before. At the heart of this transformation is the concept of connectivity—machines connecting with other machines; customers connecting with brands in real-time on multiple platforms; and companies connecting with all its stakeholders at a level never seen before. 

Check out the Infographic to learn about key trends such as:

  • Which top technologies to adopt, including Cloud, IoT, Augmented Reality, AI and more

  • Toughest customer demands (think Tighter Appointment Windows) and how to meet them

  • How field service organizations rank the importance of next-gen tech for performance optimization and revenue generation

Download the Astea Infographic to learn more. 

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