Astea Professional Services are designed to help our customers rapidly derive maximum value from Astea Alliance. Before, during and long after implementation, Astea's global professional services organization and certified partners work closely with clients to achieve quantifiable results, and measurable return on investment.

Astea provides a range of offerings that are tailored to meet the demands of each installation. With unequaled industry experience and a strong focus on service-centric environments, our expertise in service management, distribution, logistics, and system applications can help you streamline business processes, incorporate services best practices, reduce costs, and achieve the highest returns from your technology investment.

Core components of these services include:

Impact Assessment
Understand the effect that a service management solution can have on your enterprise with our impact assessment.

Consulting Services
Both Astea and certified partner consultants can help transform installations through implementation, business process and technology services consulting.

Training & Support
Global learning resources include both training and support on business concepts and the Astea solutions.

Solution Capabilities


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