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Astea Partner Awarded Contract to Implement Astea Alliance for a Leading Global IT Services Company in France
Reinforcing Astea’s Commitment to their Partner Ecosystem Growth Strategy
HORSHAM, PA (June 10, 2014) - Astea International Inc. (NASDAQ:ATEA), the leader in service lifecycle management and mobility solutions announces today that a Global IT Services Company has selected the Astea Alliance service management solution suite to transform and strengthen their service business.
This competitive opportunity was won through Six-Axe Consultants, an Astea reseller and implementation partner in France. Six-Axe Consultants will be responsible for implementation and support for the Astea Alliance solution suite which provides end-to-end service management functionality, incorporating industry best practices all on a single platform, with ease of integration to Oracle. Astea’s solution will provide the Global IT Services Company with a comprehensive and robust mix of capabilities such as, field service, depot repair, customer self-service, sales order processing, logistics, third party vendor portal, and performance management that will help the Global IT Services Company to further drive and improve the efficiencies of their service supply chain.
“As many organizations look to reduce costs, improve productivity and streamline processes to compete in today’s dynamic service environment, software solutions become a key factor in accomplishing those goals. In this opportunity, the company was choosing between an ERP solution and our best-of-breed solution to address their service management requirements. While an ERP suite may seem attractive to many organizations, primarily due to the simplified integration message that they promote, it doesn’t always provide the robust solution that some service organizations truly need to transform their service delivery process. When companies go through an in-depth evaluation and compare our service management solution to both ERP and niche vendors, we consistently become the clear solution that meets their current as well as future needs and objectives,” stated Zack Bergreen, CEO of Astea International. “We are proud to have Six-Axe Consultants representing our solution suite in France. Six-Axe is one of our top performing partners, and they have strong expertise in both the field service industry and with our Astea Alliance solution suite.”
Whether on-premise or in the cloud, Astea is the only global solution provider that offers all the cornerstones of service lifecycle management: customer management; service management; asset management; forward and reverse logistics management; third party vendor management; and mobile workforce management with enhanced workforce planning, scheduling and optimization. Astea’s solutions are seamlessly orchestrated to share and leverage information throughout the service lifecycle – removing the traditional barriers between the field and back office. With Astea’s solution modularity, companies can introduce one module at a time or deploy a seamless information backbone across the entire service lifecycle continuum.
About Astea International
Astea International (NASDAQ: ATEA) is a global provider of software solutions that offer all the cornerstones of service lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization. Astea’s solutions link processes, people, parts, and data to empower companies and provide the agility they need to achieve sustainable value in less time, and successfully compete in a global economy. Since 1979, Astea has been helping more than 600 companies drive even higher levels of customer satisfaction with faster response times and proactive communication, creating a seamless, consistent and highly personalized experience at every customer relationship touch point. www.astea.com. Service Smart. Enterprise Proven.
Six-Axe was created in 1990. Its mission is focused on IT services for FieldService. The partnership with Astea began in 1995 helping deploying Astea solutions for BULL and ICL. In 2001, Six-Axe became the Astea distributor for France. Today, more than twenty employees are dedicated to this activity: Project Managers, Business Consultants, Technical Consultants, Developers and Support Team. Six-Axe has been responsible for developing Astea’s customers based in France, with a roster of new customers that include THALES, BT, and DAIKIN. www.six-axe.fr
© 2014 Astea International Inc. Astea and Astea Alliance are trademarks of Astea International Inc. All other company and product names contained herein are trademarks of the respective holders.
Vice President, Marketing