In the News
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See what the leading industry publications are saying about Astea and our solutions.
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March 18, 2008
When Should Field Service Companies Choose Fully Automated Systems? – Service Management 365 -
With companies requiring greater visibility and increased efficiency within their field service operations, many see the updating of existing or introduction of new systems as the most effective means to achieve the desired end result.
But with a wealth of options available, how can they narrow these down? When, for example, should automatic scheduling be considered?
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March 15, 2008
Field Service Management Improves Customer Service – Integrated Solutions -
Today's field service management solutions go far beyond simply scheduling and dispatching your service technicians more efficiently. The added features and functionality can help you dramatically improve your customer service and cut your field service costs, giving you an advantage over your competition.
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