The Clear Leader in
Service Management Software

FieldCentrix for Microsoft Dynamics CRM is the first and only global, Web-based service management software solution on the market that is ‘field-centric’ – built to mirror and optimize the workflow of a field service engineer on a service call. This unique perspective allows FieldCentrix for Microsoft Dynamics CRM to help your potential customers overcome the traditional challenges that bog down their service operations and adversely impact customer satisfaction, service revenue, and business growth.

FieldCentrix for Microsoft Dynamics CRM was built natively in Microsoft Dynamics so it uses the familiar Outlook interface your customers want – and eliminates the integration headaches you can’t afford. It also offers features and functionality that Microsoft Dynamics CRM Service Management alone can’t offer:

The FieldCentrix Service Advantage

  • Contract Management Service Histories
  • Graphical Scheduling & Dispatch
  • Work-Order Activity Management
  • Customer Self-Service Portal
  • Wireless Mobility
  • Time, Parts and Expense Tracking
  • Extensive Reports
Contact Astea for more information on Service Management Software.

 

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